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| The services we can provide are wide ranging. Our aim is to be a one-stop-shop
for SME IT services. Our services include: (please click on heading to expand section)
We offer a variety of PC support services to businesses and home users. We can help with troubleshooting problems, hardware and software upgrades. System healthchecks, optimisation, or reconfiguration. Repairs to faulty hardware. Advice on using the Internet, including broadband installation. Protection from viruses and spyware. The list is practically endless, so please contact us if you have a specific requirement not listed.
Why go to different suppliers to buy equipment and have it installed when we can do it all for you? We have affiliations with major PC vendors and can usually offer more competitive pricing than going direct, therefore saving you both time and money.
We can help setup a network from scratch - including CAT5/6 cabling work - at new offices or expand your existing infrastructure. In addition to supplying, installing and configuring network servers, we can also help you to upgrade and standardise the software on your desktop PCs. This can ease
the burden of administration and support, and thus reduce costs considerably.
We can source inkjet cartridges, laser toners, fax machine spares at extremely reasonable prices, please ask us for a no obligation quote.
We can recommend internet service providers (ISPs) depending on your requirements. We have several partner organisations with whom we deal on a regular basis and can vouch for their services as we use them ourselves.
Our partners include Internet Central, Spitfire & SynergyOne. Dial-up, ADSL broadband, Fibre broadband, EFM and bespoke leased-line solutions are available.
What is the cloud? This is the new buzz word in IT, and it simply describes a new way of providing IT services. The services are typically available via a web browser and, if required, allow you to give other users controlled access to the information that you store. Google Docs is a good example of a free cloud service, which allows you to create, store and share documents. Feel free to talk to us more about how cloud computing may benefit you. Whilst we are a Microsoft Cloud Partner, our advice is impartial.
Minimise the impact of damaging email content and maximise productivity, ensuring email remains the vital business tool that it is today. Our managed email protection service scans your email before
you receive it, removing viruses and identifying spam.
September 2011 figures show that spam accounted for 75% of all email, and that one in 188 emails contained malware.
We can deal with all aspects of domain name registration, to give you a
proper internet presence. A surprisingly large number of businesses still rely
on email addresses given by internet service providers when they could
so easily be using their own domain instead, which gives a more professional
appearance. We manage hundreds of domains for our clients, so please contact us to find out more.
VPN is technology used to connect home workers or mobile users to their company network, or used to link different offices together. The connections are made (using a secure method) over the Internet, which means you can extend your network with minimal expense. Do you need access to the files on your server from home? Do you need to use your accounts software from a laptop whilst on the go?
There are many millions of sites on the web, with prospective clients looking
through search engines and spending a matter of a few seconds making the decision
based on the quality and content of a site whether the company, possibly your
company, is right for them. Therefore, it is vital to get the design correct for your organisation.
We can work with you to create a professional web presence. If you would like
more details, please contact us, so that we can discuss your requirements further.
Once you have a website designed, we can help with all your hosting requirements. These can range from the very simple to the highly complex. One email solution, Hosted Exchange, one of our cloud services, is a brilliant solution giving you access to your emails, calendar and contacts from any mobile device, smartphone or computer that you own. The information on all the devices is identical so you can update your diary on the go, and it will be reflected on your desktop PC within minutes.
Slingbox
We can offer a quality telephone service, coupled with cheaper calls, in conjuction with leading telecoms companies with whom we have partnership agreements. For a free, no obligation, communications review of your billing and rental charges please contact us.
There have been many advances in telephone systems and services in the last few years, the biggest being VoIP (Voice over IP), or in laymans terms telephone calls being carried by computer networks. There are numerous advantages to this, the biggest being that geographic location is no longer is a key factor. This means you could work from home and calls that you make would show as originating from the office telephone number. You could have incoming phone calls ring your office phones, your home-office phone and your mobile all at the same time. Disaster recovery is also easier as you can very quickly setup a handset at a temporary location. There are so many benefits that we cannot list them all here. Calls If you stick with normal telephone services (PSTN) then we can still offer potential savings of 25% on call charges. There is usually no need to change your phone number, and the savings happening without you needing to do anything differently. It could be that you never need to speak to BT again! The service that we can offer is very high and there are certainly no offshore call centres involved. Line Rental Approximate savings of 15% (PSTN) can be achieved, higher if you look to use a VoIP service. System Installation and Maintenance We can help make sense of the diverse options available when selecting a telephone system. Whatever the number of lines or extensions, we have experience in delivering customised systems. Systems are available from leading vendors including 3CX, Avaya and Panasonic. Please click here for a checklist for new systems.
At expert IT, we appreciate that not all customers are the same, and so we focus
on designing a solution tailored to the needs of your business. We can design,
implement and support bespoke systems.
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