Testimonials
I was referred to expertIT by a close relative a few years ago, and have since been genuinely delighted with the professional and thorough service they have provided me, my wife, and a neighbour
They delivered a superb upgrade to my wife's four year-old Sony Vaio laptop, installing Windows 7 (from the slow and inefficient Vista it came with), plus a larger faster drive. The machine is now really slick and most impressive in its operation, far better than it was when bought new
I then gave them a big challenge, to upgrade a computer specifically built for professional video editing. Such a machine requires powerful and effiecient processing to deal with large media files. Several upgrades were needed, including a new high speed video media disc, a new powerful graphics card, plus a new main drive disc. The work was completed efficiently in a couple of days, and since then the machine runs extremely smoothly and reliably, and I have used it successfully to create several documentaries and corporate training and information films which have been well received by their audiences
I would not hesitate to recommend expertIT, whether for a simple or complex PC related issue, or equipment upgrade, supported by very amenable and knowledgable technical personnel
Ian Morris |
'Genuine IT experts with an ability to separate 'what you want' from 'what you need' by fully understanding your business. They totally de-mystifies the IT jungle and just make it work!
Whether breaking new ground or just making the most of what you have, you will find them a most valuable business asset and a pleasure to rely on.'
Clive Blass, Blass Design |
'I have known and worked with expert IT for nearly ten years and would have no hesitation in recommending their services. They have successfully extracted me from some fairly deep holes over the years! They are, as their name suggests, experts in their field.'
Paul Grover, Winkworth Estate Agents Barnet |
'I have worked with expert IT for many years now and have always found them reliable and trustworthy. Their knowledge of the IT world and many of the software packages that are on the market are second to none. I would heartly recommend their services to anyone.'
Deborah Haynes, Gardens by Haynes |
'Gavin runs expert IT as a family company, and his values and work ethic reflect this. I consider him extremely trustworthy and have found that his high quality work and level of expertise allow him to provide significantly better value than his impersonal, budget competitors.
Customer care is delivered to an exacting standard and the experience of working with expert IT is a pleasure every time.'
Rowan Turner, Barnet Council
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'I have used expert IT for all our IT support for about 8 or 9 years now - originally recommended to me by a friend, they started off helping us with one or two home IT challenges.
Over the years they have guided us through every IT challenge imaginable and stayed with us whilst we have grown from having a small personal PC at home to a sophisticated business server network which enables my employees to work from home and syncs our systems seamlessly.
I have recommended them to a number of other businesses and I would never make an IT decision without their input first. Good IT experts are hard to find (we had 5 'experts' before we found them!) and their expertise is second to none.'
Karen Moxom, Director, ANLP |
'I first hired expert IT in 2002 so can claim to be one of their longest standing clients. They have been an essential supplier to my firm for almost ten years now and in all those years has provided a first class service which has helped us enormously. Whether its a new system, an upgrade or just a chat about our options for solving countless issues arising, they have always been there for me and provided a practical and efficient solution. I would recommend them to any business looking for IT support.'
David Colom, D J Colom & Co. Chartered Accountants |
'We have excellent IT support provided by expert IT, from emergency response to specialist consultancy for specific projects. They have a proven track record of delivering when it matters. I am happy to recommend their services'
Omur Payne, Director, Day & Bell Surveyors & Property Management |
'After having been messed up for days by a so called expert company, you proved to us that the name of your company is an accurate description of what you are!
Thanks for fixing it so expertly.'
Sergio Biseo |
'Very friendly, personal service and you know exactly what you are doing. No problem is too big/small.'
Pentecost Printing & Design Ltd. |
'Flexibility and very rapid response, as well as resolution of technical problems, were essential for me and these were available through your company.'
Peter Goddard |
'Always very helpful and friendly and completely reliable. I would recommend expert IT without reservation.'
Incky Van Staveren |
'A less 'rigid' approach to dealing with our IT issues.'
TGA Building Consultancy |
'An all in service for the procurement and set up of the hardware, software and broadband was really useful. BT really messed me around in trying to get broadband setup.'
Phillip Hawes |
'Good to deal with REAL experts and not someone who has played a few computer games.'
Clive Harris |
'Genuine 'expert' service - reasonable charges - no rip-off.'
Geoffrey Simmons |
'The quality of service has been exceptional. From reports of friends they are far the better in the market.'
Daniele Canuti |
'I ONLY use Expert IT. But friends use other companies who it seems do NOT provide such a high quality service.'
John Stillitz |
'Prompt, reliable and professional from the start with high level skills and knowledge. My problem was disgnosed and addressed very quickly. The after care service was of an equally high standard.'
Gillian Jones |
'I don't have experience of other companies but would be very surprised if they were better.'
Queen Mary Innovation Ltd. |
'I wouldn't hesitate to recommend you to others and indeed have.'
Liat Joshi |
'It is reassuring to know you are available in times of an IT crisis and that you go the extra mile to sort it out.'
Lloyds Property Services |
'Expert IT is FAR better than the average "help desk" service. You have a particularly good "bedside manner" and I've never heard anything but praise from the employees you help. You guys are knowledgeable, professional and extraordinarily patient regarding typical day-to-day troubleshooting.'
Star Refining |
'Top service all the time. Guys are always helpful and courteous.'
Resource Furniture Services |
'expert IT has always been friendly, really helpful, quick to respond, always has the answers and I'd recommend them to anyone who had their own business or even anyone who asked me if I knew a great bunch of IT guys.'
Sue Lickfold |
'We have found them to be amazing, reliable, imaginative, sound, excellent advice, highly responsive and a five star service. Or six star? Not sure how many stars you can claim, but you have them all.
Still massively grateful for your help in sorting out our various computer problems over the years, and would not let anyone else near our computers.
Jane Vuglar (Tuesday Tutors) |
'Thank you very much for all the advice, research and hard work which you undertook to replace my PC.
You have both gone above and beyond what was expected, the amount of your time taken to talk me through the new build was second to none. What superb service.
My new custom PC was ordered & built within a week. Wow !!
The machine is excellent. Never had such an elegant and functional machine in my entire life. It's exactly what I wanted and more!
I hope you don't mind but I've recommended you to all my current clients and friends.'
Mr Waxman, NW7 - 22/06/2009 |
'We would like to take this opportunity of thanking all of you at Expert IT for the fantastic support you have been to us over the years.
You have dealt with our enquiries promptly with kindness and courtesy at all times.
Thank you once again for a wonderful service.'
Mr & Mrs Marks, WD7 - 23/03/2009 |
'I originally contacted Expert IT via a recommendation to help sort out our company and home computers which hadn't received any Expert attention for quite a while. Daniel and Gavin are both thoroughly knowledgeable and professional and deliver a prompt (even in the snow!) and friendly service, and I can really pass on the recommendation.'
Oriane Van Vessem, N6 - 12/03/2009 |
'Thank you so much for the excellent service...LONG LIVE EXPERT IT!!!'
Roy Gibbs, Clivnars, Hoddesdon, EN11 - 22/9/2008 |
'This is just to say thank you for the quick service you provided last week.
My laptop went blinkers and XP would not load. I was worried that I had lost all files. Your response was quick and efficient. I brought the laptop around to you as I am not far and the same evening you checked out the hard drive (which turned out to be okay) and saved all the files onto a DVD. The next morning I was able to collect the laptop and the DVD. Your charges are reasonable for the service quality and efficiency. Once again, thank you. '
Mr Dodhia, EN5 - 2/9/2008 |
'I wanted to write and tell you what a marvellous service is provided by Expert IT. You really are both experts at what you do, and you always do it well. You have saved our computer's life on more than one occasion, and we are most grateful.
We look forward to working with you in the future.'
Mr Cohen, N12 |
'Thanks very much indeed for sorting out all my issues so quickly and efficiently. I am delighted and very reassured that we have finally found a reliable solution to our IT problems. I have already recommended you to friends.'
Mr Hyman, EN6 |
`If you are looking for a down to earth IT technician for any problems that you may have connected to IT, whether hardware or software, then you are in the right place.
My experience of them has so far been excellent in the fields of: -
a) patience with their clients,
b) professionality and integrity,
c) good listeners to your your requirements and promptly propose worthwhile
alternatives and solutions within a described budget,
d) the convenience of problems resolved, if possible, over an internet line
without leaving your home.`
Daniele & Marguerite Annette Canuti, N22 |
`Expert IT have been of service to me since they commenced in 2002 - their Company name is absolutely correct 'Expert IT' which is they service they provide which is always immediate and especially when I have an urgent problem or request, nothing is ever too much trouble to help me out. I buy my computer and other related items from Expert IT and once again it all materialises immediately and expertly.
I have recommended Gavin and Daniel to many of my celebrity clients who are also using their services.`
Patsy Martin, Personal Appearances, London, N20 |
`I have used the services of expert IT both personally and on a company basis. I have found them at all times to be efficent courteous and able to deal with my queries effectively. For someone with limited understanding of IT but with demanding businesses to run I have found their services invaluable. I have no hesitation in recommending their services and indeed on the occasions that I have this has always been gratefully received.`
Martin Richards, Hunters The Estate Agents, Barnet, EN5 |
`Having worked our way through three 'IT experts' when we first moved to London 4 years ago, we were relieved and grateful when a friend introduced us to Expert IT. At last, we had found someone who really did understand IT and who could respond to our requirements.
Over the last few years, we have come to rely on Expert IT for all our IT needs, and they have successfully taken our expanding business from a basic home working computer to an office system with server, remote links and multiple printers. We no longer worry about upgrading or maintaining our computer hardware because with Expert IT on our 'team', we know that every IT issue will be handled very efficiently and with complete competence.`
Karen Moxom, ANLP International, Barnet, EN5 |
`Over the past four years we have come to rely on the fast, efficient and friendly service that we have always received from Expert IT. Our systems are the backbone of our business and integral to our success and we are safe in the knowledge that they are in good hands. We have recommended their services to many of our business associates and will continue to do so.`
Paul Grover, Hunters Homes, London, NW5 |
`AKW have used Expert IT for two years now, and they have supplied and fitted all our computer equipment at our offices and homes and dealt with any operational or network problems as and when they arise. Service is personal and immediate, and is very user friendly whether on-line, by telephone or on site. IT is an essential part of our business and has been a nightmare when it has gone wrong in the past. Since we have used Expert IT we haven't had any nightmares!
Andrew Lloyd, AKW Property Consultants, London, W1T |
`I came across the team at expert IT after many unsatisfactory previous experiences with people and companies in the IT support sector. These guys really know what they are doing. No hype or condescending attitude here. The client books an appointment, takes the machine to their clinic... and can watch and participate in the diagnostic and remedial process throughout. The field of knowledge is reassuring as is the professional manner in which one is attended. I am recommending Expert IT to all my associates.`
Jack Lucas, Lucas Meetings, Mill Hill, NW7 |
`Many thanks for being so efficient and so helpful.`
Michael Walling, Border Crossings, London N11 |
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